How effective is a multi-channel grievance mechanism in improving trust among remote indigenous communities compared to a single-channel system?
Business Problem
Existing grievance mechanisms in forest concessions show very low uptake from remote indigenous communities, and the group needs an evidence-based methodology for the redesign programme
Organisation
Sipitang Forest Resources
Asset
Jungle Green
Status
Approved
Research Study
Research Question
Effectiveness of multi-channel grievance mechanisms in building trust among remote indigenous communities in forest concession settings
Participating Organisation
Albukhary International University - Centre for Social Research
Academic Lead
Dr. Farah Ismail, AIU
Operational Lead
Community Relations Lead, BFC
Confidentiality
Confidential
Timeline
Six months from research need approval
Methodology
Mixed-methods study combining community surveys, focus groups and comparative case review of grievance mechanism designs in similar forestry contexts
Data Requirements
Access to community focus groups (with FPIC), anonymised grievance log data, comparative case studies
Ethics Requirements
Full ethics approval and FPIC required prior to any community engagement; data to be de-identified
Findings
Not yet available
Recommendations
—
Implementation Status
Not Started - awaiting data access approval
Research Independence Record
Designed By
Dr. Farah Ismail, AIU
Conducted By
—
Reviewed By
—
Approved By
Not yet approved
A researcher is not automatically presented as an independent verifier of their own work.
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